BUSINESS PROFILE
Industry: Engineering
Challenge:
Integration of Voice and Data into a Converged Network.
Solution:
Migration of the behemoth legacy TDM based voice and separate conventional Data network with more than
130 site spread across the USA to centralized converged voice, video and data integrated network based
on Cisco's AVVID design framework.
Benefits:
Considerable cost saving to client on outsourcing the E-NOC SERVICES. Capacity to expand the operations
at short notice and client base by augmenting the support E-NOC SERVICES from remote location.
Company
One of the America's largest facility E-NOC SERVICES contractors listed under fortune 500 companies and on
the New York Stock Exchange, with fiscal 2005 revenues in excess of $2.5 billion and more than 73,000
employees. The Company provides janitorial, parking, engineering, security, lighting and mechanical E-NOC
SERVICES for thousands of commercial, industrial, institutional, and retail facilities in hundreds of cities
across the United States and British Columbia, Canada.
Project
Migration of the behemoth legacy TDM based voice and separate conventional Data network with more than 130
sites spread across the USA to centralized converged voice, video and data integrated network based on
Cisco's AVVID design framework. The migration was justified for this company because as the company grew,
it became more and more costly to operate and manage the two separate voice and data networks. The Management
determined that a converged network that combined voice and data traffic on the same IP infrastructure could
reduce administrative costs, while providing an easier path for growth and new applications.
It began looking for a technology platform that could support converged voice and data networking at locations
that ranged in size from just fifteen employees to several hundred. Because no two offices had exactly the same
user equipment and systems, the platform selected had to be flexible enough to support a wide variety of phones
and software applications. After evaluating a number of options, it was decided to deploy Cisco's AVVID networking
infrastructure. AVVID had products and solutions that provided both the scalability and full range of features that
the company needed. Our partners in US, who are also an authorized Cisco gold partner, recommended that Cisco
CallManager be deployed in a centralized design model and provided telephony E-NOC SERVICES for the corporate and the
remote sites across the WAN. LAN has been upgraded to support advanced QoS features and enable in-line power to support
IP phones. Additionally the bandwidth on the WAN was increased and an MPLS infrastructure was suggested to replace
traditional leased lines. The new MPLS infrastructure is very cost effective and has greater flexibility for additional
sites to be added to the telephony network in the future. Today the overall network consists of more than 150 Cisco
Routers ranging from 2801 to 3845, 250 switches including Cat 6K, Checkpoint firewalls, 3000 IP Phones including
7912, 7940, 7960, 7970, 7971, 7936 and 9 high end Media Convergence Telephony Servers At Eljay Engineering's Network
Operation Center a group company of NetworkerUK we are providing the following E-NOC SERVICES to the customer starting
from the implementation phase.
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