IP Telephony/ Voice Networks

Monitoring and Management of IPT Solutions:

For instance, Eljay offers the following services in Cisco Unified Communications Infrastructure:

•  Configure the H/M-UCS Data Center systems and associated Center’s customer-premise equipment, as an essential precursor to provisioning services for clients/tenants/end users


• Verification for the configuration


• Assist and test various circuit turn up for the site with vendors, service providers and on site team


• Assist and troubleshoot initial end user device installation for the site


• Test the site as per the baseline features and services offered for data and voice. (Includes telephony features, dialling capabilities, voicemail testing etc.)


• Eljay provides complete Day-2 support after the site install for provisioning new end users, tenants and customers using Operations Support System from Vision (BVSM &APT)


• Maintenance and monitoring of all the network endpoints for the sites on this network


• System level management and troubleshooting for problems and issues using ITIL practices


• Eljay has the complete network infrastructure ownership and provide support with the help of system vendors and service providers. This includes working through and driving complex system issues through various vendors and expedites circuit related issue with the service providers


• Eljay NOC works round the clock to facilitate a trouble free, optimized and maximum uptime network for this High-Tier customer

 Routing and Switching

The operation of moving information across an inter-network from a specific location to a defined destination is routing and transportation of information packets is switching. Although, the definition is simple, determining the path is a difficult stage.

ELJAY receives information with sophisticated filtering modules, provides anomaly recognition, utilize protocol analysis to identify and block possible network flooding and attacks and allow legitimate information traffic to its destination. Suitable configurations that cut across these devices enable network resilience operation & feasibility with immediate revival from faults that occur in the network generating a highly accessible and value added cost effective bandwidth to customers.