Pool of engineers with Industry Standard Certifications

IP Telephony being the core competency of Eljay and the fact that engineers with IPT expertise are not readily available in the market, has led Eljay to develop a systematic and procedural training. As a result, we have extracted and followed the best practices in developing such skill sets. The world class exposure and the working environment have made Eljay blessed with a pool of Engineers with Industry Standard Certifications in CISCO and AVAYA Technologies. The availability of the skill sets in existing and emerging technologies factor a lot in the Global Delivery Model of Eljay, which will in turn have a positive direct effect on the customers.

A fully equipped Network & Security Operations Center (NOC) in Chennai, India

To add to the Global Delivery Model, Eljay operates a fully equipped Lab and Network & Security Operations Center in the outsourcing heaven of the world, India. Chennai, being one of the Tier 1 Cities in India, promises uninterrupted relay of communications portfolio. The highly secured premises ensure security and confidentiality to the customers. Located in more than one location in the IT corridor of this Metropolitan City, Eljay NOC offers exclusivity in its services and premises to the required customers.

State of the art LAB together with its equipments render high quality simulated environments in developing new skill sets for the Industry. The training activity within Eljay is a process by itself evolved from its expertise earned from the momentum gained from the last 2 years.

Global Delivery Model, giving unparalleled execution capabilities across the world

As a crucial aspect of business strategy, Eljay has developed a systematic and effective delivery model of service across the globe. The Delivery Model has evolved by itself over a period of 2 years extracting the best of the practices from every customer cases. Important parameters are identified in each case for Continuous Improvement. The Global Delivery Model emphasizes on bringing in the maximum value to a specific task or project by assigning the same to the right hands, which is identified within Eljay through a series of processes and procedures based on the skill and experience levels.

From within a broad spectrum of currently doing/ completed projects/ tasks and customer cases, customers can feel our execution capabilities right before getting into a business engagement. Hence, Eljay's Global Delivery Model brings in huge savings on investment and adds value to the customer service.