Industry overview
Convergence networks are used by almost all types of industry verticals. In terms of percentage of usage of VoIP
systems by the industry verticals, it can be summarized as Financial Services 30%, Healthcare 10%, Retail 10%,
Manufacturing 10%, Government bodies 20%, High Technology Industries/ Software Companies 10% and Logistics and
Transportation 10%. As per the market prediction, Managed Services in Europe will almost triple in value by 2011
to €6.2 billion. About forty-five percent of enterprises in different verticals surveyed in March 2006, have deployed
or are deploying IPT, with another 30% evaluating or piloting the technology. The European enterprises are more likely
than North American enterprises to acquire IPT as a managed service within the next three years, which reflects a higher
acceptance of using external services providers. Even though the one side is sky rocketing on the demand for managed
services, there are a lot of factors that affect the industry’s growth as such: Long timelines for baseline network
assessments before projects start, Incorporation of advanced network management tools & associated budgeting,
Benchmarking network performance prior to the project installation and failing to continue benchmarking at regular
intervals to document success/failure end cumbersome troubleshooting issues & Network security.
Corporate Overview
Eljay, an ISO 9001:2000 certified company, is a provider of comprehensive, integrated Managed Services and is excelling in Network Infrastructure Management for the growing business community. Eljay Engineering India Pvt. Ltd. is a CISCO partner and a MICROSOFT Gold Certified Partner. The whole spectrum of delivery and service lines of Eljay includes Proactive Network Monitoring and Management, Network Operations Center (NOC) Augmentation, Level1 / Tier 1 Support, Level 2 / Tier 2 Support, Level 3/ Tier 3 Support,Network Engineering Services and Network Audits in Unified Communications, Enterprise IP Telephony Networks, VPN & Security and Routing & Switching. Eljay delivers these services on Cisco, Nortel, Avaya and Microsoft Technology platforms. Eljay’s quality Enterprise Level NOC Services have helped and supported enterprises and ISP’s in the United States and Europe. Eljay’s underlying customer policy is to provide Network Management and Engineering Services that are credible, reliable and which exceeds customer expectations and Eljay achieves this by its unparalleled execution model, Global Delivery Model. These NOC and Network Engineering services implement internationally accredited procedures and Infrastructural Systems to meet customer demands.
Eljay’s technical strategy aims at implementing comprehensive and customized Network Infrastructure Management Services that simplify data and converged network implementation, management, maintenance and support. In addition to the delivery across service lines, Eljay boasts a series of Infrastructure oriented solutions also. The solutions like Network Lifecycle Solution, Voice Keeper, Sure Secure and IPT Helper Solutions are intended to compliment VoIP Service providers, Network system Integrators, Network Infrastructure Service providers, Enterprise level IP Telephony and Unified Communications Infrastructure Users. With the use of Advanced Communications Technology and expertise, Eljay brings in the users of networking solutions together and helps in excelling the technology. The clients of Eljay can avail the benefits of latest technological trends and gain through reduced cost of training staff on product and technical updates. Through the E-NOC SERVICES Eljay unleashes the power of its Value Proposition to its clients by fully utilizing the power of converged networks for meeting business demands, promoting organizational growth, improving performance and turnover.
Eljay employs individuals of the highest caliber in order to cater to the growing business demands of the clients. The team of highly qualified engineers will enhance client’s awareness of network technologies, inform about how well the service levels at various points are maintained and give the latest updates on the products used in the network.
Eljay operates a fully equipped Network Operations Center in Chennai, India with round the clock help desk support in Unified Communications, Enterprise IP Telephony, VPN & Security and Routing & Switching. The NOC is equipped with latest lab & production equipment from Cisco, Nortel,Avaya and Microsoft. Eljay has a fully functional CISCO Call manager system, IPCC, Unity and Voice Gateways, Nortel CS1000, BCM, SRGs, Call Pilot, Avaya Communication Manager, Intuity Messaging Sever and Microsoft OCS in place for problem simulation and testing as part of our NOC support services.
Our Mission:
At Eljay, our mission is to combine technology and expertise to support, enhance and add value the entire IT Infrastructure Management of
Enterprises through efficient Managed Network Services and Managed Converged Network Services.
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+1 919 342 5482 
+44 020-8907-6066 
