Swing CRM
Swing CRM - Integrated CRM for boosting sales & support
In this ever growing entrepenuring world, business has become competitive and full of challenges. To manage business activities organizations must know about the customers query, feedback, complaints, and several other dynamic parameters.ERP/CRM has changed the way to manage and maintain the relationship with customers. Here we need innovative application with latest technology to manage the relationship between customers and organization. To make the business more profitable, company's management are looking to automate the entire workflow for achieving complex sales target with quality time and less manpower.
Swing CRM Solution helps you to:
Save and track your leads online.
Allows you to maintain Call History of each potential.
Helps analyze, compare, get graphs, print reports etc.
Sales CRM assists you in forecasting.
Sales team can focus on the core business and all the secondary operations can be taken care by the application.
Timely follow ups are possible.
Value Package: affordable subscription rates specially designed for small organizations.
Key reasons why you should consider a sales & support management tool are:
Stimulate productivity by emphasing automated form to the sales proceeds.
Provide detailed information to make business profitable and decision making accurate.
Dynamic opportunity of sales can be well managed and categorical status can be assigned.
Individual and team performances can be well traced and analyzed.
Key reasons why you should consider using hosted Sales & Support CRM are:
Ready to use application in recent-innovative web application.
Central repository database for customers to use data across the organization.
Automates customer support activities, 24X7 from registering customer complaints, tracking progress of tasks given to Customer Support Staff, Reports on issues open & closed.
24X7 customer care support for registered users with comprehensive and easy to use issue management system.
Ultimate support for multiple location corporate offices.
Automate several key workflow tasks such as request routing, acknowledging request, technician notifications and handling of SLA rules.
Realize higher levels of productivity, superior service, reduce problem resolution times, share knowledge effectively, fully satisfy end-users and become more profitable.
